We welcome you to the Consonant Works Web Site. At Consonant Works, your privacy and the protection of your personal information is handled with great regard. The following text will inform you on how we use and manage the information collected at our site.
Web Site Visits
Each time you visit Consonant Works' Web Site, our server automatically recognizes and logs your IP address. An IP address is basically the address of the computer making a request to our web server. No personal information or detail is obtained in this data interchange—a visitor’s browser is not designed to provide this information. At Consonant Works, logged IP address are periodically reviewed and analyzed in an effort to monitor, maintain and effectively improve our web site. This information is retained for no other purpose. During a web site visit, we may ask for contact information (name, mailing address, e-mail address, telephone number and shipping/billing address). This information is collected on a voluntary basis—and only with customer approval.
All orders for Consonant Works are processed and shipped by Digi-Key Corporation. Payment charges will appear as "Digi-Key Corporation" on credit card statements.
Once you make a purchase or request information from Consonant Works, your name, mailing address, telephone number, e-mail address and shipping/billing address are included in our customer file.
This information is used to ensure a quick, efficient flow of products to you.
Digi-Key Corporation will maintain all customer files for Consonant Works.
Postal AddressesPostal addresses are used for processing and shipping your order. They will be used for no other purpose and will not be used for list rental to third parties.
E-mail addresses may be used to communicate information to you about your Consonant Works order. This includes order confirmations, shipment confirmations or other topics concerning your order.
E-mails may be sent by Consonant Works or Digi-Key Corporation. All orders are processed and shipped by Digi-Key Corporation.
E-mail addresses are never rented sold or traded to third parties.
Other Uses of Customer Information
Customer information is also used for marketing and marketing research by Consonant Works. Consonant Works or an authorized agent may complete these activities. All customer information is kept confidential.
Consonant Works will share customer information with government agencies if required by law.
Web Site Security
The Consonant Works site is equipped with Secure Sockets Layer (SSL) technology. SSL protocol was developed by Netscape Communications Corporation to enable encrypted, authenticated communications across the internet. SSL uses public key encryption mechanisms, one of the strongest encryption methods available to protect data sent over the internet. SSL provides 3 important services, all using public key techniques: Privacy, Authentication and Message Integrity. Customer information sent is not discernible to anyone except the recipient.
Browsers that support the SSL encryption technology are called secure browsers. Online orders to Consonant Works must be placed from a secure browser. Most Netscape Navigator (version 1.2 and later) and Microsoft Internet Explorer browsers (version 3.0 and later) are secure. Your browser will automatically enter the secure mode when you make purchases.
If you do not have a secure browser and would like to place an order, please call 1-800-858-3749 or 218-681-7855 between the hours of 8AM and 8PM Central Time (USA) Monday - Friday to speak with a Consonant Works' representative. Consonant Works is not liable or responsible for any loss or damage resulting from the use of a browser that is not secure.
When accessing our online order entry system using a secure browser, one can feel secure transmitting credit card or other confidential information sent over the internet.
"Cookies"A "cookie" is a very tiny piece of text we're asking permission to place on your computer's hard drive. If you agree, then your browser adds the text in a small file. Each "cookie" has a unique identifier and structure assigned by the sending Web site. Only the originating Web site can access a cookie left behind in a prior session (when you return to that site). Your identity will not become public information on the internet because you visited our site.
Consonant Works uses "cookies" to:
- Allow you to build an order over time, adding CD's throughout the day or over an extended period of time. Uncommitted orders will remain available for 30 days. An order that has not been visited within that 30 day period will be removed.
- Allow you to easily return to the site to retrieve information on previous orders.
- Maintain a client/server connection or user state: as you move between pages building an order.
"Cookies" are assigned an expiration date and time. Consonant Works "cookies", used for online order processing, remain on your hard drive for two months. However, no more than 300 "cookies" can be stored by your browser at any one time and no more than 20 can be stored from any one site. If the "cookie" jar is filled, your browser will automatically begin deleting the oldest "cookies".
"Cookies" cannot enable the web server to read from your hard drive, get your e-mail address against your will, destroy files on your computer, create executable programs or obtain sensitive information about you. "Cookies" from one site cannot be read by another site; your information cannot be passed from site to site.
If you feel that your privacy is being violated by the used of "cookies", they can be erased from your hard drive. However, any links developed with the Web site that sent the "cookies" are lost. In the case of an online order with Consonant Works, the ability to create an order over time or retrieve an order would be lost.
Please contact us if you have any questions, concerns or comments at
701 Brooks Avenue South
PO Box 677
Thief River Falls, MN 56701-0677
Phone: 800-858-3749 or 218-681-7855